Gary J. Dickelman is a thought leader, researcher, strategist, and solution provider for the knowledge ecosystem: technology-based learning, performance support, predictive analytics, knowledge management, and artificial intelligence. He has developed global knowledge solutions while directing cross-functional teams in the learning and knowledge spaces. Solutions include global eLearning, software simulations, predictive analytics, just-in-time reference, emergency management, business continuity, pandemic response, customer support, digital transformation, and AI integration. Dickelman has authored scores of peer-reviewed articles, contributed to industry books, publishes the p-literate.com blog, and has served as author/editor of industry journals. He has served as adjunct faculty for university graduate programs in the learning technologies and human performance engineering. Dickelman works across a plethora of industries, including nuclear power, career development, finance, insurance, publishing, travel, hospitality, education, sales/marketing, defence, security, performing arts, and historical preservation.